Lisa Napoli covered presidential campaigns, a hostage standoff, an outdoor hacker convention and the culture of technology, all at a wide variety of news outlets (some which no longer exist) including the New York Times CyberTimes , MSNBC , and the public radio show Marketplace . For five years, she also covered arts and culture at KCRW . Her first book, Radio Shangri-La , is about the impact of media culture on the Kingdom of Bhutan, where she was invited to help start a radio station at the dawn of democratic rule. Ray & Joan is about the late philanthropist Joan Kroc and her husband, the founding chairman of the McDonald’s corporation. Lisa is the founding board president of the Bhutan Media Service, an all-volunteer news outlet created by Bhutanese refugees in diaspora . The Instant Issues series is generously sponsored by Glenmeadow Greenfield Savings Bank Wilbraham & Monson Academy Sir Speedy